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A training and workshop facilitator by profession, Rubirose has years of experience in adult education and professional development focused on soft skills and workplace culture. Rubirose facilitates SOPA's Soft Skills courses, and her extensive background in event planning and program coordination helps the SOPA Alberta team in its marketing, publi...c relations, and social media initiatives. More
Rubirose Ong, Cultural Communications Facilitator

3 Soft Skills Newcomers Need!

3 Soft Skills Newcomers Need!

When you move to Canada, one of your most important concerns is finding a job, often the same position you had in the country you've come from. To accomplish this, you need to apply the effective job search strategies you've learned from courses and workshops–such as using transferrable skills, networking and targeting resumes. You also need to understand and develop people skills, or what are commonly referred to as soft skills. 

Soft skills are very important to Canadian employers; they want to make sure you'll adapt easily to their workplace. It's important to understand that the use and practice of soft skills are unique in each culture, workplace and country. What might be acceptable in your previous workplace and country may not be practiced in Canada, and vice versa. Thus, recognizing the need to learn how to apply your existing soft skills and develop new ones that will fit the Canadian workplace culture is a good start.

Your soft skills factor in as soon as you interact with others–from the time you call to confirm an appointment with reception, through your job interview, to your daily communication with your colleagues and clients.  Your knowledge of soft skills should involve continuous learning as you will use various skills for your career advancement. 

Three key soft skills that I believe every newcomer should have are communication, observation and adaptability. 

Communication

The ultimate goal of communication is to connect effectively with others. 

One of the best ways to connect is to engage in small talk.  It might sound trivial, especially if this is not a common practice in your own culture, but this is something we need to do in Canada. Learn the local language and know what the acceptable topics are to open conversations. Small talk is often done in networking events and social gatherings - you’ll never know what opportunities come out of these conversations! Here's an example of a SOPA graduate who got a job using small talk at a bus stop!  

As a newcomer, you should also develop your presentation skills, not just for public speaking, but more importantly, to present yourself and your ideas well. Speaking up and expressing your opinion is highly encouraged in the Canadian workplace.

LinkedIn is the best social media platform for connecting with professionals in Canada, and it's widely used by recruiters. Skilled workers and professionals should have a LinkedIn profile and understand how to network appropriately.

Observation

Observation skills are also very important for integrating into the Canadian workplace. Canada is known to have a very indirect and polite culture. People go out of their way to avoid confrontation. Your colleagues might be saying yes they agree but they actually mean “not really,” and this is shown through body language (such as a confused look), hesitation or politely disagreeing in a roundabout way.  Thus, the power of observation will help you interpret and understand what they’re really saying. This takes time and practice with a conscious effort to be attentive.

Adaptability

The third soft skill that immigrants should have is adaptability.  This means being open to different cultural practices and beliefs as your co-workers in Canada come from various backgrounds and professions. Adapting to the culture and to the practices you have observed will help you stay positive. If you're not used to networking and small talk, you'll need to adapt to obtain and keep a job.

Adaptability also means being open to all the cultural and professional backgrounds in this new environment. It's also about flexibility in the workplace which may entail volunteering to help co-workers on a project or accepting tasks beyond your job description.

In your quest for the job that you want, you may trip and falter, and that’s okay! The important thing is that you learn and move forward. Being able to communicate, observe and adapt will help you succeed in finding the job you want and ensure your career growth in Canada.  

To learn more about soft skills and job search in Canada, register for free online courses at http://www.arriveprepared.ca/.

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Rubirose Ong, Cultural Communications Facilitator

Library: A Good Resource for Job Seekers & Newcomers

Library: A Good Resource for Job Seekers & Newcomers

One of the best things I discovered when I arrived in Alberta is the Calgary Public Library (CPL).  It’s amazing!

Memberships are free, and you can borrow up to 99 books (and e-books) at a time as well as attend professional and personal development workshops, take online courses, reserve rooms for meetings and activities, and a lot more ̶ all for free!

The library is a great place to work, study, read, relax, have coffee, and meet people. There is something for every age, so bring your whole family when you visit! There are different branches all over the city, making it convenient to visit or to pick up a book you've reserved.

The Calgary Public Library has a very wide variety of free workshops available to toddlers, children, tweens, and teens and parents. There are also sessions for students, professionals, and anyone who wants to learn more on Canadian culture and the job search. Learn to improve your English, resume, or LinkedIn profile; enhance your Microsoft skills, get settlement support, and even details on starting a business or how to keep active during retirement.

The library also offers one-on-one career coaching sessions at various locations in Calgary. These are excellent ways to network and find out more about how to go after your dream job. 

Did I mention free online courses?  Online courses are so helpful, especially when you get very busy with your daily chores and obligations. You can learn at your own pace without interfering with your career and personal plans. There are online courses on financial management, career-specific programs (teaching, medicine, IT, etc.), computer skills (from beginner to advanced), writing, job search, and soft skills, including public speaking and networking. There are also art courses available, such as photography, writing, drawing, and crafts. It’s easy to sign-up!

If you live outside Calgary, you can still access Calgary Public Library resources.

Arriving in a new country can be daunting, but you'll find that in the library there are millions of resources to help you with your settlement and job search.  Visit your nearest library branch to start exploring the possibilities!

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