SOPAlogo16cc

IRCC

In partnership with
isans 200 1

 Registration

  • Soft Skills: Complex Conversations

    Soft Skills: Complex Conversations

  • 1

Arrive in Alberta Better Prepared & More Confident

Learn how to find a job in Alberta, understand Canadian workplace culture, and communicate effectively before you arrive through SOPA's (Settlement Online Pre-Arrival) free online facilitated and self-guided courses.

Have a question? We can help!

ELIGIBILITY

To be eligible to take SOPA courses you must:

  • Be currently living outside of Canada.
  • Have IRCC approval to immigrate to Canada.
  • Have an IELTS score of 5.5 or higher.
  • Have access to a computer and high-speed internet.

Soft Skills: Complex Conversations

pdf  PDF Version

Course Description

Soft Skills: Complex Conversations offers you the opportunity to learn how to manage complex conversations in the Canadian workplace. You will learn how to give and receive constructive feedback and how to negotiate in the Canadian workplace.

Method of Instruction

Facilitated – Online asynchronous

Course Topics

Unit 1: Constructive Feedback

Giving constructive feedback means providing someone with observations about inappropriate behaviour, with the intention of helping them. The feedback should be given in private and focus on recent examples of specific behaviour.

By identifying and acknowledging their weakness, they may become more self-aware and turn it into a strength.

Unit 2: Negotiating

Some people say that negotiating is an art. In this unit, we are going to look at strategies for negotiating in the Canadian workplace. In the world of business, negotiating skills are used for a variety of reasons. You may need to negotiate a salary or a promotion, to secure a sale or to form a new partnership.

In this unit we will examine acceptable practices and effective language for negotiating successfully in the Canadian workplace.

Time Required

5 - 7 hours per week for 4 weeks

Technology Required

  • Latest version of one of the following browsers is recommended:
    • Firefox
    • Safari
    • Google Chrome
    • Internet Explorer
  • Email: Outlook Express / Outlook / browser based package, i.e. (Gmail, Hotmail, Yahoo)
  • Operating System: Windows XP or higher, Mac OS X or higher
  • Latest version of Java and Adobe Flash
  • Headset or Microphone and Speakers
  • PDF reader (such as Adobe Reader)
  • High speed internet access

Participant Criteria

Recommended Language Level: Canadian Language Benchmarks (CLB) 5 or higher (Upper Intermediate) General/Academic IELTS – 5.5+ in all skill areas

Evaluation

Upon completion of the course, clients are asked to complete an online evaluation.

 

REGISTER TODAY!

  • 1
  • Working in Canada

    Working in Canada

    Learn about your rights and responsibilities as an employee in Canada. Topics include workplace orientation, organizational culture, contracts, pay, taxes, and written and unwritten workplace rules. Read More
  • Canadian Workplace Integration

    Canadian Workplace Integration

    Learn how to adapt to and integrate into the Canadian workplace. Gain an understanding of communication styles and power dynamics, and develop your soft skills. Read More
  • Job Search Strategies Express

    Job Search Strategies Express

    Learn how to adapt to and integrate into the Canadian workplace. Gain an understanding of communication styles and power dynamics, and develop your soft skills. Read More
  • Introduction to Business in Canada

    Introduction to Business in Canada

    Learn how to adapt to and integrate into the Canadian workplace. Gain an understanding of communication styles and power dynamics, and develop your soft skills. Read More
  • 1