Soft Skills: Workplace Communication
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Course Description
Soft Skills: Workplace Communication offers you the opportunity to learn about two key types of workplace communication: presentations and meetings. In this course, you will learn how to plan and deliver a successful presentation and actively take part in meetings both as a leader and participant.
Method of Instruction
Facilitated – Online asynchronous
Course Topics
Unit 1: Presentations
In Canada, it is not uncommon to have to give a presentation in the workplace. Being able to give a successful presentation is a very valuable skill to have.
This unit will show you how to outline, organize and write a successful presentation.
Unit 2: Meetings
Meetings are a regular occurrence in many businesses. They are used to convey information, brainstorm ideas and develop strategies towards success.
Of course, proper communication within a work meeting requires professionalism and courtesy.
Time Required
5 - 7 hours per week for 4 weeks
Technology Required
- Latest version of one of the following browsers is recommended:
- Firefox
- Safari
- Google Chrome
- Internet Explorer
- Email: Outlook Express / Outlook / browser based package, i.e. (Gmail, Hotmail, Yahoo)
- Operating System: Windows XP or higher, Mac OS X or higher
- Latest version of Java and Adobe Flash
- Headset or Microphone and Speakers
- PDF reader (such as Adobe Reader)
- High speed internet access
Participant Criteria
Recommended Language Level: Canadian Language Benchmarks (CLB) 5 or higher (Upper Intermediate) General/Academic IELTS – 5.5+ in all skill areas
Evaluation
Upon completion of the course, clients are asked to complete an online evaluation.
